Cookie policy.
How MediFinder uses cookies and similar technologies, and how you can manage them.
Last updated: 14 August 2026
1. About This Policy
This Cookie Policy explains how Breez Marketing Management L.L.C-FZ ("MediFinder", "we", "us") uses cookies and similar technologies on the MediFinder website, mobile site, and related services (the "Platform"). It should be read alongside our Privacy Policy, which explains how we handle personal information more broadly.
2. What Cookies Are
Cookies are small text files that a website places on your device when you visit it. They allow the site to recognise your device, remember your preferences, and understand how you interact with the site. We also use related technologies such as local storage and pixel tags; for simplicity, we refer to all of these as "cookies" in this policy.
Cookies set by MediFinder itself are called first-party cookies. Cookies set by other services we use on the Platform are called third-party cookies.
3. Categories of Cookies We Use
3.1 Essential Cookies
These cookies are required for the Platform to function. They keep you signed in to the provider and admin portals, remember your language preference (English or Arabic), and protect against common security risks. The Platform will not work correctly without them.
- Supabase authentication (
sb-*-auth-tokenand related cookies) for provider, clinic, and admin sign-in sessions. - Locale routing for serving the correct English (
/...) or Arabic (/ar/...) version of each page. - Privacy choice (
mf_optional_consent) to remember whether you allowed optional analytics tools.
3.2 Analytics Cookies
These cookies help us understand how people use the Platform so we can improve search results, page layouts, and content. We use the analytics data in aggregate; we do not use it to identify you personally.
- Google Analytics 4 (
_ga,_ga_*) for page-view, session, and traffic-source reporting. With your consent, Google signals may also provide aggregated age-band and gender reports for eligible users who are signed in to Google and have Ads Personalization enabled. We do not receive their individual identities. - Microsoft Clarity for anonymised session replays and heatmaps that help us spot usability issues.
3.3 Advertising and Measurement Cookies
These cookies measure the effectiveness of marketing campaigns and help us reach people who may find the Platform useful. They are only loaded on our production site (medifinder.ae); they are not active on staging or preview environments.
- Meta (Facebook) Pixel (
_fbp,_fbc) for conversion tracking and audience measurement across Facebook and Instagram campaigns.
4. Third-Party Services
The analytics and advertising cookies above are set by third-party services. Each of these providers has its own privacy and cookie practices, which we encourage you to review:
- Google Analytics: policies.google.com/privacy
- Microsoft Clarity: privacy.microsoft.com
- Meta (Facebook): facebook.com/policy.php
We also use Supabase for hosting and authentication, and Vercel for hosting the Platform itself. These providers may set technical cookies necessary for the service to run.
5. How Long Cookies Last
Cookies are either session cookies, which are deleted when you close your browser, or persistent cookies, which stay on your device for a set period or until you delete them. The cookies we use range from a single session up to two years; the exact duration is set by the service that issues each cookie.
6. Managing Your Cookie Preferences
Optional analytics tools (Google Analytics, Microsoft Clarity and Meta Pixel) are enabled by default. You can switch them off at any time through “Privacy settings” in the site footer, and we will respect that choice on future visits. You can also control cookies through your browser settings. Disabling essential cookies will affect features such as signing in.
Browser-specific guidance:
You can also opt out of specific analytics and advertising services directly:
- Google Analytics opt-out: tools.google.com/dlpage/gaoptout
- Meta advertising preferences: facebook.com/settings?tab=ads
7. Changes to This Policy
We may update this Cookie Policy from time to time as we add, remove, or change the services we use. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the Platform after any changes constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions about how we use cookies, please contact:
Breez Marketing Management L.L.C-FZ
Meydan Grandstand, 6th Floor, Meydan Road
Nad Al Sheba, Dubai, U.A.E.
Email: privacy@medifinder.ae