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Trust & transparency

How we source and check our data.

This page explains where the clinic and price data on MediFinder comes from, how we check it, how often we refresh it, and what we do when we cannot verify something. The aim is that you know exactly how much to rely on each piece of information you see.

Where our data comes from

We build our listings from publicly available sources: the official websites of clinics and hospitals, public professional and regulatory registers, and details submitted by providers themselves when they claim a profile. Where possible, we match each facility to its licence with the relevant health authority.

Claiming a profile is free, and unclaimed listings are shown as a “community listing” until a provider confirms them.

How we verify clinics

Each clinic is licensed by the authority responsible for where it sits: the DHA in Dubai, DHCC in the Dubai Healthcare City free zone, the DOH in Abu Dhabi, and MOHAP across the Northern Emirates. When we match a facility to its licence in the correct authority's register, we show a clear status:

Facility licence checked · DHA

Confirms the clinic is licensed to operate at this location — not its treatments, prices, or the practitioners who work there.

Facility licence on file · DOH

Importantly: a facility licence confirms that a clinic has legal permission to operate at its location. It does not verify any particular treatment, the prices, or the individual doctors who work there, and it is not a rating of care quality or outcomes. When we show a facility licence, we limit what we say to the facility itself.

How we source prices

We collect prices published on clinics’ own official websites, and present them in comparable units where we can (per session, per area, per treatment) so a comparison is fair. Where a provider does not publish a firm price, we say so rather than estimate a number.

Every price carries a date shown as “Price last updated {Month Year}”. That date is when we recorded the price from its source — not a confirmation from the clinic that the price still applies today. Always confirm the current price with the clinic directly before booking.

How often we check

We re-collect clinic and price data at regular intervals, and re-check licences against the health authorities’ registers as those are updated. The date shown next to each item is the most honest guide to how current it is; regulator registers are point-in-time snapshots, and any facility’s standing can change between our checks.

Automated collection vs human review

We collect and match data with automated tooling, and run rule-based checks to catch errors and conflicting values. Decisions that need judgement — such as whether a source really belongs to a particular clinic, or resolving a licence conflict — are reviewed by a person before they are published.

Clinical and medical copy on our pages is written and reviewed by people; we do not use external AI systems to author medical text.

What we do when we cannot verify

When we are not confident a detail is correct, we leave it blank rather than guess — a wrong fact that looks right is worse than a missing one. We mark unclaimed listings as a “community listing”, and any detail is one click away from correction. If you spot something inaccurate, suggesting an edit or claiming the profile is the fastest way to fix it.

Clinical review

Where available, the clinical information on a treatment page is reviewed by a licensed clinician who specialises in that specific area, with their name, field, licensing authority, and review dates shown on the page. That review covers the clinical information only, and is separate from the price checking done by our data operations team. See our editorial policy for more detail.

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