How we source and check our data.

We build our listings from publicly available sources: the official websites of clinics and hospitals, public professional and regulatory registers, and details submitted by providers themselves when they claim a profile. Where possible, we match each facility to its licence with the relevant health authority.

Claiming a profile is free, and unclaimed listings are shown as “Unclaimed & unverified” until a provider confirms them.

Every profile on MediFinder carries one of two states, and nothing else. “MediFinder verified” means the provider proved they own the profile, an administrator on our team approved that claim, and they are the one keeping its details up to date. “Unclaimed & unverified” means the profile is built from public sources (the clinic’s own official website and regulatory registers) and its owner has not yet confirmed it.

A doctor claims their own profile. A hospital claiming its profile does not make the doctors on its roster verified; each person claims their own.

It is important to know what the badge does not say. It tells you who stands behind a profile and is accountable for its details. It is not a rating of care quality or outcomes, and it does not verify any particular treatment or any price shown. An unclaimed profile is not a suspect one (the overwhelming majority of any directory is unclaimed), but its details have not been confirmed by their owner.

Claiming is free. Where we can, we also match a facility to its licence with the authority responsible for its location (the DHA, DHCC, DOH or MOHAP), and we use that in our data-accuracy work. It is not shown as a badge of its own: a licence is legal permission to operate, not the provider vouching for what is on the page.

We collect prices published on clinics’ own official websites, and present them in comparable units where we can (per session, per area, per treatment) so a comparison is fair. Where a provider does not publish a firm price, we say so rather than estimate a number.

Every price carries a date shown as “Price last updated {Month Year}”. That date is when we recorded the price from its source, not a confirmation from the clinic that the price still applies today. Always confirm the current price with the clinic directly before booking.

We re-collect clinic and price data at regular intervals, and re-check licences against the health authorities’ registers as those are updated. The date shown next to each item is the most honest guide to how current it is; regulator registers are point-in-time snapshots, and any facility’s standing can change between our checks.

We collect and match data with automated tooling, and run rule-based checks to catch errors and conflicting values. Decisions that need judgement (such as whether a source really belongs to a particular clinic, or resolving a licence conflict) are reviewed by a person before they are published.

Clinical and medical copy on our pages is written and reviewed by people; we do not use external AI systems to author medical text.

When we are not confident a detail is correct, we leave it blank rather than guess: a wrong fact that looks right is worse than a missing one. We mark unclaimed listings as “Unclaimed & unverified”, and any detail is one click away from correction. If you spot something inaccurate, suggesting an edit or claiming the profile is the fastest way to fix it.

Where available, the clinical information on a treatment page is reviewed by a licensed clinician who specialises in that specific area, with their name, field, licensing authority, and review dates shown on the page. That review covers the clinical information only, and is separate from the price checking done by our data operations team. See our editorial policy for more detail.