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Video consultation

Talk to a doctor from home.
Compare 16 services.

What each one actually gives you: when it runs, whether you get a prescription or a sick note, whether medicine reaches your door, and which insurance networks it works with.

Licensed hospitals and clinicsChecked 2026-08-11Arabic & English

Find a teleconsultation provider on your insurance network

Pick yours and we’ll show which groups’ clinics work with it. That doesn’t automatically mean the video consultation itself is covered, so check before you book.

14 of the 16 services belong to groups whose clinics work with Neuron.

Government services

Run by Dubai and Abu Dhabi’s own health authorities. Most people don’t know these exist, so they’re first.

Dubai Health
Government serviceNeuron in our data

Dubai Health

Dubai’s public hospitals, by video
No price published
Video or voice call

They don’t say: When · How soon · Price · Prescription · Medicine to your door · Follow-up

Insurance

In our data, this group’s clinics are in 16 networks:

AafiyaAlmadallahApril InternationalDamanDubai CareE-CareFMCGIGInayahLifelineMednetNASNeuronNextcareSukoonSukoon & BUPA Global
S
Government serviceApp required

Sahatna (Abu Dhabi)

Abu Dhabi’s government health app
No price published
Video call in the app

They don’t say: When · How soon · Price · Prescription · Medicine to your door · Follow-up

Insurance

In our data, this group’s clinics are in 0 networks:

We hold no network data for this one.

You need to be a UAE resident to book, and the app is the only way in.

Private hospitals and clinics

Any of these will see you about something new. Ordered by how much they actually tell you upfront.

Aster (myAster)
PrivateNeuron in our data

Aster (myAster)

A GP on video within 30 minutes
No price published
Video call8am – midnight, every dayWithin 30 minutes
What you get
  • Prescription: Yes, including repeat prescriptions
  • Sick note: Yes, for the next day only
  • Medicine to your door: Yes, to your home via the app
  • Follow-up: Free for 7 days
Insurance

In our data, this group’s clinics are in 16 networks:

AafiyaAlmadallahApril InternationalDamanDubai CareE-CareFMCGIGInayahLifelineMednetNASNeuronNextcareSukoonSukoon & BUPA Global
Medcare
PrivateNeuron in our data

Medcare

See a GP live, without booking ahead
No price published
Video, in your browser or their app9am – 9pm (their days conflict)GPs live, no booking needed
What you get
  • Prescription: Yes, plus lab and scan referrals
  • Medicine to your door: Yes, or collect it

They don’t say: Price · Follow-up

Insurance

In our data, this group’s clinics are in 15 networks:

AafiyaAlmadallahApril InternationalDamanDubai CareE-CareGIGInayahLifelineMednetNASNeuronNextcareSukoonSukoon & BUPA Global
Mediclinic
PrivateNeuron in our data

Mediclinic

Over a million video consultations delivered
No price published
Video, voice or chatThey don’t say how to start one — their app or the support line, 800 2022
What you get
  • Prescription: Yes, plus lab and scan referrals
  • Sick note: Yes, where appropriate
  • Medicine to your door: Yes, and home sample collection

They don’t say: When · How soon · Price · Follow-up

Insurance

In our data, this group’s clinics are in 13 networks:

AafiyaAlmadallahApril InternationalDamanDubai CareGIGInayahMednetNASNeuronNextcareSukoonSukoon & BUPA Global
Housecall
PrivateNeuron in our dataThey list it

Housecall

Video today or tomorrow, or a doctor at your door
No price published
Video callSame day or next day
What you get
  • Prescription: Yes, plus lab tests and referrals
  • Medicine to your door: Yes, by a partner pharmacy

They don’t say: When · Price · Follow-up

Insurance

They name on their own site:

DamanThiqaADNICAlMadallahOman InsuranceNeuronENAYASAADADEWAFAZAA

In our data, this group’s clinics are in 4 networks:

AafiyaAlmadallahNASNeuron
American Hospital Dubai
PrivateNeuron in our data

American Hospital Dubai

No waiting room, they say
No price published
Video, voice or chatThey claim no waiting time
What you get
  • Prescription: Yes, for non-serious conditions
  • Follow-up: Supported, but not stated as free

They don’t say: When · Price · Medicine to your door

Insurance

In our data, this group’s clinics are in 12 networks:

AafiyaAlmadallahApril InternationalDamanDubai CareGIGMednetNASNeuronNextcareSukoonSukoon & BUPA Global
King’s College Hospital Dubai
PrivateNeuron in our dataThey list it

King’s College Hospital Dubai

The only one that names its insurers upfront
No price published
Online consultation, type not statedSame-day appointments available
What you get
  • Prescription: Yes, where appropriate
  • Follow-up: Available, but not stated as free

They don’t say: When · Price · Medicine to your door

Insurance

They name on their own site:

NASNeuronMetLifeGIG Gulf/AXAEnaya GovtEmiratesAl MadallahNGIMSHFMCNextcareMedNet

In our data, this group’s clinics are in 13 networks:

AafiyaAlmadallahApril InternationalDamanDubai CareGIGInayahMednetNASNeuronNextcareSukoonSukoon & BUPA Global
Al Zahra Hospital Dubai
PrivateNeuron in our data

Al Zahra Hospital Dubai

Booked through their call centre
No price published
Video or voice call
What you get
  • Prescription: Yes, plus specialist referrals
  • Follow-up: Provided, but no free period stated

They don’t say: When · How soon · Price · Medicine to your door

Insurance

In our data, this group’s clinics are in 13 networks:

AafiyaAlmadallahApril InternationalDamanDubai CareGIGInayahMednetNASNeuronNextcareSukoonSukoon & BUPA Global
Zulekha Hospitals
PrivateNeuron in our data

Zulekha Hospitals

Sixteen specialties, Dubai and Sharjah
No price published
Video or voice call
What you get
  • Medicine to your door: Listed, but not tied to the call

They don’t say: When · How soon · Price · Prescription · Follow-up

Insurance

In our data, this group’s clinics are in 12 networks:

AlmadallahApril InternationalDamanDubai CareGIGInayahMednetNASNeuronNextcareSukoonSukoon & BUPA Global
HealthHub by Al-Futtaim
PrivateNeuron in our data

HealthHub by Al-Futtaim

The doctor can see your existing records
No price published
Video callPick your doctor and a time slot
What you get
  • Prescription: Yes, plus referrals and lab tests
  • Follow-up: Supported, but not stated as free

They don’t say: When · Price · Medicine to your door

Insurance

In our data, this group’s clinics are in 10 networks:

AafiyaAlmadallahApril InternationalDubai CareGIGInayahMednetNASNeuronNextcare
Burjeel
PrivateApp requiredNeuron in our data

Burjeel

Through their app only
No price published
Video call with a specialist
What you get
  • Medicine to your door: In the app, not tied to the call
  • Follow-up: Offered, but no free period stated

They don’t say: When · How soon · Price · Prescription

Insurance

In our data, this group’s clinics are in 16 networks:

AafiyaAlmadallahApril InternationalDamanDubai CareE-CareFMCGIGInayahLifelineMednetNASNeuronNextcareSukoonSukoon & BUPA Global
Cleveland Clinic Abu Dhabi
PrivateNeuron in our data

Cleveland Clinic Abu Dhabi

With your own doctor, booked ahead
No price published
Video callBooked ahead, not on demand
What you get
  • Prescription: Portal handles requests and renewals
  • Medicine to your door: Offered, not tied to the call
  • Follow-up: Used for follow-ups, not stated as free

They don’t say: When · Price

Insurance

In our data, this group’s clinics are in 9 networks:

AafiyaDubai CareGIGMednetNASNeuronNextcareSukoonSukoon & BUPA Global
Saudi German Health
PrivateNeuron in our data

Saudi German Health

Video in their app, little else published
No price published
Video call
What you get
  • Medicine to your door: Refills only, not tied to the call

They don’t say: When · How soon · Price · Prescription · Follow-up

Insurance

In our data, this group’s clinics are in 13 networks:

AafiyaAlmadallahApril InternationalDamanDubai CareGIGInayahMednetNASNeuronNextcareSukoonSukoon & BUPA Global

Some of their doctors say “No online consultation”, so check before you book.

Not a general appointment

These two are worth knowing about, but neither is a way to see a doctor about a new problem.

Canadian Specialist Hospital
PrivateSecond opinion onlyNeuron in our data

Canadian Specialist Hospital

A free second opinion on a diagnosis you already have
Free
Price published
Not stated whether it is videoReviewed when your request arrives

They don’t say: When · Prescription · Medicine to your door · Follow-up

Insurance

In our data, this group’s clinics are in 15 networks:

AafiyaAlmadallahApril InternationalDamanDubai CareE-CareFMCGIGInayahMednetNASNeuronNextcareSukoonSukoon & BUPA Global

This reviews an existing diagnosis or surgery plan. It is not a way to see a doctor about something new.

Imperial College London Diabetes Centre
PrivateSpecialist centre

Imperial College London Diabetes Centre

Diabetes, hormones and cholesterol only
No price published
Not stated whether it is video
What you get
  • Prescription: Yes, some controlled medicines excluded
  • Medicine to your door: Yes, new prescriptions and repeats
  • Follow-up: Supported, but no free period stated

They don’t say: When · How soon · Price

Insurance

In our data, this group’s clinics are in 5 networks:

DamanDubai CareMednetSukoonSukoon & BUPA Global

A specialist centre, not a general doctor service.

What nobody tells you

We read every one of these websites. These are the things almost none of them will tell you, and it’s only fair you know before you start.

The price

Only 1 of the 16 publishes what it costs — and that one is free. Everyone else tells you at the point of booking, which makes comparing on price impossible before you start.

The opening hours

Only 2 of 16 say when the video service actually runs. Clinic opening hours are not the same thing, so we have not used them as a stand-in.

Whether your insurance pays

Almost none of them state that a video consultation specifically is covered. Accepting your insurance at the clinic is not the same promise. Ask before the call, and ask for it in writing.

Which doctors, in which language

Most let you filter by language once you are inside the booking flow, but almost none publish it beforehand. If it matters to you, ask when you book.

Everything above was taken from the providers’ own websites on 2026-08-11. Details change, so confirm before you book.