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Video consultation

Talk to a doctor from home.
Book a Teleconsultation on your insurance network

What each one actually gives you: when it runs, whether you get a prescription or a sick note, whether medicine reaches your door, and which insurance networks it works with.

Licensed hospitals and clinicsChecked 2026-08-11Arabic & English

Find a teleconsultation provider on your insurance network

Pick yours and we’ll show which groups’ clinics work with it. That doesn’t automatically mean the video consultation itself is covered, so check before you book.

4 of the 13 services belong to groups whose clinics work with Lifeline.

Private hospitals and clinics

Any of these will see you about something new. Ordered by how much they actually tell you upfront.

Aster (myAster)
PrivateLifeline in our data

Aster (myAster)

A GP on video within 30 minutes
No price published
Video call8am – midnight, every dayWithin 30 minutes
What you get
  • Prescription: Yes, including repeat prescriptions
  • Sick note: Yes, for the next day only
  • Medicine to your door: Yes, to your home via the app
  • Follow-up: Free for 7 days
Insurance16 recorded networks

Their clinics in our network data

  • Aafiya
  • Almadallah
  • April International
  • Daman
  • Dubai Care
  • E-Care
  • FMC
  • GIG
  • Inayah
  • Lifeline
  • Mednet
  • NAS
  • Neuron
  • Nextcare
  • Sukoon
  • Sukoon & BUPA Global
Their 76 locationsStart on myAster
Medcare
PrivateLifeline in our data

Medcare

See a GP live, without booking ahead
No price published
Video, in your browser or their app9am – 9pm (their days conflict)GPs live, no booking needed
What you get
  • Prescription: Yes, plus lab and scan referrals
  • Medicine to your door: Yes, or collect it

They don’t say: Price · Follow-up

Insurance15 recorded networks

Their clinics in our network data

  • Aafiya
  • Almadallah
  • April International
  • Daman
  • Dubai Care
  • E-Care
  • GIG
  • Inayah
  • Lifeline
  • Mednet
  • NAS
  • Neuron
  • Nextcare
  • Sukoon
  • Sukoon & BUPA Global
Their 32 locationsStart a Medcare consult
Mediclinic
Private

Mediclinic

Over a million video consultations delivered
No price published
Video, voice or chatThey don’t say how to start one — their app or the support line, 800 2022
What you get
  • Prescription: Yes, plus lab and scan referrals
  • Sick note: Yes, where appropriate
  • Medicine to your door: Yes, and home sample collection

They don’t say: When · How soon · Price · Follow-up

Insurance13 recorded networks

Their clinics in our network data

  • Aafiya
  • Almadallah
  • April International
  • Daman
  • Dubai Care
  • GIG
  • Inayah
  • Mednet
  • NAS
  • Neuron
  • Nextcare
  • Sukoon
  • Sukoon & BUPA Global
Their 30 locationsSee Mediclinic’s page
Housecall
Private

Housecall

Video today or tomorrow, or a doctor at your door
No price published
Video callSame day or next day
What you get
  • Prescription: Yes, plus lab tests and referrals
  • Medicine to your door: Yes, by a partner pharmacy

They don’t say: When · Price · Follow-up

Insurance4 recorded networks

Named on their own site

  • ADNIC
  • AlMadallah
  • Daman
  • DEWA
  • ENAYA
  • FAZAA
  • Neuron
  • Oman Insurance
  • SAADA
  • Thiqa

Their clinics in our network data

  • Aafiya
  • Almadallah
  • NAS
  • Neuron
Their 2 locationsCall 600 566 119
American Hospital Dubai
Private

American Hospital Dubai

No waiting room, they say
No price published
Video, voice or chatThey claim no waiting time
What you get
  • Prescription: Yes, for non-serious conditions
  • Follow-up: Supported, but not stated as free

They don’t say: When · Price · Medicine to your door

Insurance12 recorded networks

Their clinics in our network data

  • Aafiya
  • Almadallah
  • April International
  • Daman
  • Dubai Care
  • GIG
  • Mednet
  • NAS
  • Neuron
  • Nextcare
  • Sukoon
  • Sukoon & BUPA Global
Their 9 locationsRequest an appointment
King’s College Hospital Dubai
Private

King’s College Hospital Dubai

The only one that names its insurers upfront
No price published
Online consultation, type not statedSame-day appointments available
What you get
  • Prescription: Yes, where appropriate
  • Follow-up: Available, but not stated as free

They don’t say: When · Price · Medicine to your door

Insurance13 recorded networks

Named on their own site

  • Al Madallah
  • Emirates
  • Enaya Govt
  • FMC
  • GIG Gulf/AXA
  • MedNet
  • MetLife
  • MSH
  • NAS
  • Neuron
  • Nextcare
  • NGI

Their clinics in our network data

  • Aafiya
  • Almadallah
  • April International
  • Daman
  • Dubai Care
  • GIG
  • Inayah
  • Mednet
  • NAS
  • Neuron
  • Nextcare
  • Sukoon
  • Sukoon & BUPA Global
Their 6 locationsBook with King’s
Al Zahra Hospital Dubai
Private

Al Zahra Hospital Dubai

Booked through their call centre
No price published
Video or voice call
What you get
  • Prescription: Yes, plus specialist referrals
  • Follow-up: Provided, but no free period stated

They don’t say: When · How soon · Price · Medicine to your door

Insurance13 recorded networks

Their clinics in our network data

  • Aafiya
  • Almadallah
  • April International
  • Daman
  • Dubai Care
  • GIG
  • Inayah
  • Mednet
  • NAS
  • Neuron
  • Nextcare
  • Sukoon
  • Sukoon & BUPA Global
Their 4 locationsCall +971 4 378 6666
Zulekha Hospitals
Private

Zulekha Hospitals

Sixteen specialties, Dubai and Sharjah
No price published
Video or voice call
What you get
  • Medicine to your door: Listed, but not tied to the call

They don’t say: When · How soon · Price · Prescription · Follow-up

Insurance12 recorded networks

Their clinics in our network data

  • Almadallah
  • April International
  • Daman
  • Dubai Care
  • GIG
  • Inayah
  • Mednet
  • NAS
  • Neuron
  • Nextcare
  • Sukoon
  • Sukoon & BUPA Global
Their 4 locationsRequest a call back
HealthHub by Al-Futtaim
Private

HealthHub by Al-Futtaim

The doctor can see your existing records
No price published
Video callPick your doctor and a time slot
What you get
  • Prescription: Yes, plus referrals and lab tests
  • Follow-up: Supported, but not stated as free

They don’t say: When · Price · Medicine to your door

Insurance10 recorded networks

Their clinics in our network data

  • Aafiya
  • Almadallah
  • April International
  • Dubai Care
  • GIG
  • Inayah
  • Mednet
  • NAS
  • Neuron
  • Nextcare
Their 12 locationsBook a HealthHub visit
Burjeel
PrivateApp requiredLifeline in our data

Burjeel

Through their app only
No price published
Video call with a specialist
What you get
  • Medicine to your door: In the app, not tied to the call
  • Follow-up: Offered, but no free period stated

They don’t say: When · How soon · Price · Prescription

Insurance16 recorded networks

Their clinics in our network data

  • Aafiya
  • Almadallah
  • April International
  • Daman
  • Dubai Care
  • E-Care
  • FMC
  • GIG
  • Inayah
  • Lifeline
  • Mednet
  • NAS
  • Neuron
  • Nextcare
  • Sukoon
  • Sukoon & BUPA Global
Their 21 locationsGet the Burjeel app
Cleveland Clinic Abu Dhabi
Private

Cleveland Clinic Abu Dhabi

With your own doctor, booked ahead
No price published
Video callBooked ahead, not on demand
What you get
  • Prescription: Portal handles requests and renewals
  • Medicine to your door: Offered, not tied to the call
  • Follow-up: Used for follow-ups, not stated as free

They don’t say: When · Price

Insurance9 recorded networks

Their clinics in our network data

  • Aafiya
  • Dubai Care
  • GIG
  • Mednet
  • NAS
  • Neuron
  • Nextcare
  • Sukoon
  • Sukoon & BUPA Global
Their 1 locationsOpen the patient portal
Saudi German Health
Private

Saudi German Health

Video in their app, little else published
No price published
Video call
What you get
  • Medicine to your door: Refills only, not tied to the call

They don’t say: When · How soon · Price · Prescription · Follow-up

Insurance13 recorded networks

Their clinics in our network data

  • Aafiya
  • Almadallah
  • April International
  • Daman
  • Dubai Care
  • GIG
  • Inayah
  • Mednet
  • NAS
  • Neuron
  • Nextcare
  • Sukoon
  • Sukoon & BUPA Global

Some of their doctors say “No online consultation”, so check before you book.

Their 5 locationsGet the Saudi German app

Government services

Dubai Health’s public telemedicine service.

Dubai Health
Government serviceLifeline in our data

Dubai Health

Dubai’s public hospitals, by video
No price published
Video or voice call

They don’t say: When · How soon · Price · Prescription · Medicine to your door · Follow-up

Insurance16 recorded networks

Their clinics in our network data

  • Aafiya
  • Almadallah
  • April International
  • Daman
  • Dubai Care
  • E-Care
  • FMC
  • GIG
  • Inayah
  • Lifeline
  • Mednet
  • NAS
  • Neuron
  • Nextcare
  • Sukoon
  • Sukoon & BUPA Global
Their 31 locationsBook with Dubai Health

What nobody tells you

We read every one of these websites. These are the things almost none of them will tell you, and it’s only fair you know before you start.

The price

None of the 13 services publishes what it costs. They tell you at the point of booking, which makes comparing on price impossible before you start.

The opening hours

Only 2 of 13 say when the video service actually runs. Clinic opening hours are not the same thing, so we have not used them as a stand-in.

Whether your insurance pays

Almost none of them state that a video consultation specifically is covered. Accepting your insurance at the clinic is not the same promise. Ask before the call, and ask for it in writing.

Which doctors, in which language

Most let you filter by language once you are inside the booking flow, but almost none publish it beforehand. If it matters to you, ask when you book.

Everything above was taken from the providers’ own websites on 2026-08-11. Details change, so confirm before you book.